Consumer Complaints

We are committed to providing excellent service and customer satisfaction. If you have encountered an issue or are dissatisfied with your purchase, please fill out the form below so that we can assist you promptly.

The FDA may be copied with all complaints and reports at oddgfroo@fda.gov.ph

Please Note:

We will respond to your complaint within 14 business days.

All complaints are taken seriously and will be reviewed by our customer service team.

You may be asked to provide further details or documentation to help us resolve your complaint.